I found the article on W.L. Gore & Associates, Inc. to
be extremely interesting given the both the line of work the company is in as
well as the autonomy that associates seem to enjoy so long as they are team
players. The article explained in detail how the organization was structured,
how groups worked on projects and how associates were encouraged to participate
and get rewarded for their efforts through their Leaders through what was
described as a Lattice Organization.
It was while reading Chapter 3 in Organization Theory and
Design where I found a design element that quickly reminded me of the Gore
& Associates model: Horizontal Linkage (Daft, 95).
Daft explains
"horizontal communication overcomes barriers between departments
and provides opportunities for coordination among employees to achieve unity of
effort and organizational objectives" (Daft, 95). Essentially, this is
what Gore's groups or teams strived to achieve while working on projects for
the organization. If the idea behind Gore's Lattice organization was to work
freely by working at its own pace and fostering original ideas (Townsend &
Harder, 4) then Horizontal linkage appears to be a key element.
References:
Daft, R. (2007) "Fundamentals of Organizational Structure." Organization Theory and Design (9th ed.), pp. 88-125 (Chapter 3)
Slack, T. (1997) "Design Options in Sport Organizations." Understanding Sport Organizations: The Application of Organization Theory, p 74 (Chapter 4)
W.L. Gore & Associates, CMGT 500 Course Pack
Phillip, I often think of horizontal linkages as similar to the gang plank idea mentioned by Fayol during week 1, and this was a way for managers to communicate with each other without going through a person located higher on the hierarchy. As our reading stated this week, these types of horizontal linkages can also take different forms, such as task forces and teams.
ReplyDeleteI am not sure I agree that horizontal linkages are an important part of the Gore structure, however. In my view, these linkages are used to cut through and increase coordination between different units of an organization. Does Gore have these types of traditional divisional or functional departments? Is there even a hierarchy to "cut through"?